Innovation facilitation, workshop design & AI
I design and facilitate workshops that do actual work: aligning stakeholders, unblocking product decisions, and helping teams work out where AI genuinely fits, whether it can be trusted, and what people need to work with it.
What We Can Work On
Design thinking and discovery sprints that turn an ambitious idea into user journeys, prioritised epics and a shared product vision. For founders, product teams and mixed stakeholder groups who need to agree what to build first, and why.
Finding where AI genuinely fits into people's work, rather than where the technology could be used. We map workflows, adoption barriers and risks, then prioritise use cases worth prototyping and testing.
More on AI adoption ↗ (opens in new tab)Structured audit workshops for assessing AI systems with the people affected by them, built on the four pillars of Trust by Design: explainability, override, recoverability and accountability. For practitioners, researchers and advocacy groups.
TrustAudit Tools ↗ (opens in new tab)Creative workshops where participants learn that algorithms are human-made and programmable, by drawing the systems that shape their digital lives. Developed with schools as part of Seeing the Algorithm.
Seeing the Algorithm case study →I led Miro-based UX workshops with the EU Commission, representing the German Government in discussions on user interface integration across borders. These sessions focused on aligning different nations' design standards, regulations, and user needs to ensure a seamless experience across member states.
In-person, I facilitated workshops with technical and business stakeholders — guiding teams through creative design thinking methods to define the user journey for the app. The challenge was bridging the gap between business goals, technical feasibility, and very different national user expectations.
What these sessions delivered
Outcome
A user-centred framework for cross-border digital services — built through genuine collaboration between nations rather than imposed from the top down.
Product Discovery Sprint
Storyboards · Epics · Wireframes · Personas
Workshop artefacts confidential — NDA
I helped a health tech startup translate their vision into a structured product roadmap — taking them from an ambitious idea to a clear, buildable plan. The challenge was getting a diverse group of stakeholders (founders, clinicians, developers, investors) aligned on what to build first, and why.
Using participatory design methods, I guided the team through a series of workshops that moved from big-picture vision to concrete, prioritised epics — with the user always at the centre.
What these sessions delivered
Outcome
A scalable, user-centred app roadmap aligned with the startup's long-term goals — and a team that understood exactly what they were building and who it was for.
AI Trust Audits
Explainability · Override · Recoverability · Accountability
TrustAudit Tools is an open-source community platform I created for assessing AI systems. The workshops give the people affected by an AI system a structured way to examine it: what it explains, where humans can step in, how mistakes are put right, and who is accountable.
Visit trustaudit.tools ↗ (opens in new tab)Workshop Methods
I draw on a toolkit of proven facilitation methods, choosing the right combination based on where the team is stuck and what they need to produce.
Design Thinking Sprints
Co-Creation Sessions
Stakeholder Mapping
Journey Mapping
Assumption Mapping
Participatory Design
AI Use-Case Mapping
Human-in-the-Loop Mapping
Trust Audits